Responsible Gaming at gabaje — Play Safe, Stay in Control

1. Age Restriction Policy

gabaje enforces a strict minimum age requirement of 18 years for all players. This is a firm, non-negotiable rule that applies to every user registered on the platform, regardless of the game category — whether you are placing cricket bets during the BPL, spinning slots, playing Teen Patti, or participating in any live casino game.

When you register a gabaje account, you confirm by acceptance of these terms that you are at least 18 years of age. gabaje may conduct age verification checks using the KYC identity document process at any time — including before processing your first withdrawal. Acceptable identity documents include a National ID Card (NID), a valid passport, or a government-issued birth certificate accompanied by a photo ID.

Age verification is not a formality. It is a meaningful protection for young people across Bangladesh. We take this obligation seriously, and our compliance team reviews flagged accounts promptly. Players who attempt to circumvent age verification by submitting falsified documents will be permanently banned from the gabaje platform and reported to the relevant authorities.

2. Recognising Problem Gambling

Gambling is an enjoyable leisure activity for the vast majority of gabaje players. However, for a small number of individuals, gambling can develop into a habit that causes financial, emotional, or social harm. Being able to recognise the early warning signs of problem gambling is the first and most important step toward getting back in control.

Recognising a pattern of problem gambling does not mean you are weak or at fault. Gambling disorders are recognised by health professionals as a behavioural condition with real neurological underpinnings. The most important thing is to take action early. gabaje's responsible gaming tools are available to every registered player and can be activated immediately through our support team.

3. Responsible Gaming Tools

gabaje provides a comprehensive set of responsible gaming tools designed to give you meaningful control over your gambling activity. These tools are available at no cost to all registered players and can be activated at any time by contacting support at [email protected]. All requests are handled confidentially and without judgment.

The following tools are available to every gabaje player. Each is designed to address a different aspect of gambling behaviour, and multiple tools can be used in combination. There is no penalty or disadvantage to activating any of these tools — gabaje actively encourages their use as a sign of healthy self-awareness.

4. Deposit & Spending Limits

Deposit limits allow you to cap the maximum amount of money you can deposit into your gabaje account over a defined time period. This is one of the most effective practical tools for preventing overspending, because it acts before the money enters the platform rather than after a loss has already occurred.

4.1 Daily Deposit Limit

Set a maximum deposit amount per calendar day. For example, if you set a daily limit of ৳2,000, you will be unable to deposit a cumulative total exceeding ৳2,000 within any 24-hour period. The limit resets at midnight Bangladesh Standard Time (BST, UTC+6). Daily limits can be set as low as ৳200 and as high as the account's standard daily deposit ceiling.

4.2 Weekly Deposit Limit

Set a maximum deposit amount across a rolling seven-day period. A weekly limit of ৳10,000, for instance, means that the combined total of all your deposits across any seven-day window cannot exceed ৳10,000, regardless of how many individual transactions are made via bKash, Nagad, Rocket, Upay, or any other accepted payment method.

4.3 Monthly Deposit Limit

Set a maximum deposit amount for a rolling 30-day calendar period. Monthly limits are particularly useful for players who prefer a broader budget framework. A monthly limit of ৳20,000, for example, provides a clear ceiling for the calendar month while allowing flexibility in how deposits are spread day-to-day.

4.4 Loss Limit

In addition to deposit limits, gabaje offers a loss limit tool that caps the maximum net loss you can sustain over a defined period. Unlike a deposit limit (which tracks money going in), a loss limit tracks your actual game outcomes and suspends gameplay if your net losses reach the specified threshold within the time window. This provides an additional layer of protection for players who may deposit in advance and wish to cap potential losses within a session or across a week.

4.5 Wagering / Bet Limit

A bet limit caps the maximum stake amount you can place on any single game round, spin, or bet. This is particularly useful for players who enjoy high-frequency games such as slots or live cricket betting, where individual bet sizes can escalate quickly during a session. Setting a per-bet limit of, say, ৳500 ensures that no single stake can exceed that amount, regardless of available account balance.

5. Self-Exclusion & Time-Out

For players who feel they need a more decisive break from gambling, gabaje offers two escalating levels of account restriction: a short-term Time-Out and a longer-term Self-Exclusion. Both options completely suspend access to your gabaje account for the chosen duration — you will not be able to log in, deposit, place bets, or receive promotional communications during the restriction period.

5.1 Time-Out (Short-Term Break)

A Time-Out is a temporary account suspension lasting between 24 hours and 6 weeks. It is designed for players who want a short, definite break to reassess their gambling habits without making a permanent or long-term commitment. During a Time-Out, your account balance is preserved and will be available to you again when the Time-Out period expires. You can choose a Time-Out duration of 24 hours, 48 hours, 1 week, 2 weeks, or 6 weeks. To activate a Time-Out, contact [email protected] with the subject line "Time-Out Request" and specify your preferred duration.

5.2 Self-Exclusion (Long-Term Break)

Self-Exclusion is a more serious, longer-term restriction for players who believe they have a gambling problem and want a sustained period away from the platform. gabaje offers Self-Exclusion periods of 3 months, 6 months, 1 year, 3 years, or permanent exclusion. During a Self-Exclusion period, your account is suspended and locked against login. Any pending withdrawal requests at the time of self-exclusion will be processed and returned to your payment method. Promotional emails and SMS notifications will be suppressed for the duration.

5.3 Cool-Off Reminders

gabaje can also send you automated session reminders via SMS or email at intervals you specify — for example, a reminder after every 60 minutes of continuous play, or a daily summary of your total time spent and total wagered. These reminders help you stay aware of your activity without requiring you to set a hard limit. To set up cool-off reminders, contact [email protected] with your preferred interval and channel (SMS or email).

6. Protecting Minors

gabaje takes its responsibility to prevent underage gambling with the utmost seriousness. In addition to the age verification procedures described in Section 1, gabaje strongly encourages parents and guardians across Bangladesh to take proactive steps to prevent children and young people from accessing online gambling platforms.

6.1 Parental Controls

If you share a device — whether a smartphone, tablet, or desktop computer — with children or young people, we strongly recommend enabling parental control or content filtering software on that device. Parental control tools can restrict access to gambling websites by category or by specific URL. Examples of widely used parental control solutions include the built-in family safety features in Android and iOS devices, as well as third-party tools available for desktop browsers. gabaje recommends that shared devices used in family homes in Dhaka, Chittagong, Sylhet, and across Bangladesh have these controls enabled as a baseline precaution.

6.2 Safeguarding Your Account

Never share your gabaje login credentials — username, password, or SMS OTP codes — with any other person, including family members who are under 18. Store your password securely and do not write it down in a place accessible to children. If you suspect that a minor has accessed your gabaje account, contact [email protected] immediately. gabaje will review the account activity and advise on appropriate next steps, which may include resetting your credentials, reviewing transaction history, and applying additional account security measures.

7. Support & Help Resources

If you are concerned that your own gambling — or the gambling of someone close to you — is becoming problematic, please do not wait. Early intervention is significantly more effective than addressing an entrenched habit. gabaje's support team is available around the clock, seven days a week, operating on Bangladesh Standard Time (BST, UTC+6).

gabaje also encourages players to seek independent professional support where needed. Talking to a trusted family member, a doctor, or a counsellor about gambling concerns is a sign of strength. If you are experiencing financial distress as a result of gambling, speaking to a debt counsellor or financial adviser can help you develop a realistic plan for recovery. gabaje is here to support you at every stage of that process through our platform tools and our customer support team.

8. Our Commitment to Players

Responsible gaming is not a box-ticking exercise for gabaje — it is a fundamental part of how we operate. We believe that a sustainable, enjoyable gambling platform is one where players feel safe, informed, and in control. That means investing in the tools described on this page, training our support team to handle sensitive responsible gaming conversations with care, and actively monitoring account behaviour for patterns that may indicate distress.

gabaje uses aggregated usage and behavioural data to identify account activity patterns that may be consistent with problem gambling — for example, extended session durations, rapidly increasing bet sizes following losses, or frequent late-night play. Where such patterns are detected, a member of the gabaje responsible gaming team may proactively reach out via email or in-app message to check in and remind the player of the tools available. This outreach is always supportive in tone and is never used for marketing purposes.

We are committed to continually improving the responsible gaming features on the gabaje platform based on player feedback, industry best practice, and evolving standards in player protection. If you have a suggestion for how gabaje can better support responsible play, we welcome your feedback at [email protected].

Remember: gambling at gabaje is meant to be an entertaining experience. Keep it enjoyable by setting limits, taking regular breaks, and never gambling with money that is reserved for essential needs such as rent, food, utilities, or education. Play responsibly. 18+